Effective Date For Privacy Policy: 01 April 2025
Seesec Infotech Private Limited (“SEESEC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or engage with our services. Please read this policy carefully to understand our practices regarding your information and how we will treat it.
1. Introduction
SEESEC is a technology solutions provider specializing in cloud cost management, AI-driven data analytics, and next-generation communication tools. We are committed to transparency, compliance, and data security, ensuring your trust as we deliver innovative and efficient technology services.
Our Privacy Policy applies to all website users, products, and services, including clients, partners, visitors, and prospective customers.
2. Company Information
- Company Name: Seesec Infotech Private Limited
- CIN: U62090DL2024PTC436310
- Registration Date: 3rd September 2024
- Registered Address: Flat No C 604, Arvind CGHS Ltd, Plot No 9, Opposite School, Sector 19B, Dwarka PO, Delhi, India, 110075
3. Information We Collect
We collect and process the following types of information:
a. Personal Information
Information that identifies or can identify you directly or indirectly, including but not limited to:
- Name
- Business email address
- Phone number
- Company name and job title
- Billing and payment information
- IP address and device identifiers
b. Usage Data
Details about your interaction with our website, products, and services, including:
- Browsing history
- Search queries
- Pages visited and time spent.
- Log files and analytics data.
- Cookies and similar tracking technologies.
c. Communications Data
Information you provide when you communicate with us through email, chatbots, or other channels, including customer support requests and feedback.
d. Product and Service Data
Data generated through the use of our AI-driven tools (e.g., SMS data analysis, chatbot conversations, email automation metrics, call center compliance monitoring), always governed by strict confidentiality and compliance measures.
4. How We Collect Information
We obtain information through various channels, including:
- Direct interactions (forms, emails, phone calls)
- Automated technologies (cookies, tracking pixels, web beacons)
- Third-party services (analytics providers, cloud platforms)
- Our AI tools during service delivery
5. Use of Your Information
SEESEC uses your information to:
- Provide, operate, and maintain our website, products, and services
- Personalize and improve your experience with us
- Communicate with you, including responding to inquiries and sending important updates.
- Process payments and manage billing
- Monitor and analyze usage for product improvement and business analytics.
- Ensure compliance with legal and regulatory requirements.
- Enhance security and prevent fraud or unauthorized access.
- Develop new products, features, and services.
- Enforce our terms and policies.
6. Legal Basis for Processing (Where Applicable)
We process your data based on the following legal grounds:
- Your consent, where required
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Legitimate interests pursued by SEESEC, such as improving our services and protecting security
7. Sharing and Disclosure of Information
We do not sell or rent your personal data. That being said, we may share your information only in the following circumstances:
- With Service Providers: Trusted third-party vendors and partners who perform services on our behalf (e.g., cloud hosting, analytics, payment processing), under strict confidentiality agreements.
- For Legal Reasons: To comply with applicable laws, regulations, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
- With Your Consent: When you explicitly authorize us to share your data.
We ensure that any third parties with whom we share your data adhere to strong data protection standards.
8. Data Security
SEESEC employs robust technical, organizational, and administrative safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. These include:
- Encryption of sensitive data
- Secure data storage and transfer protocols
- Access controls and authentication measures
- Regular security assessments and audits
Despite our efforts, no system is completely secure; however, we continually strive to protect your data.
9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When no longer needed, data is securely deleted or anonymized.
10. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your personal data.
- Rectify inaccurate or incomplete data.
- Request deletion or restriction of processing.
- Object to processing based on legitimate interests.
- Withdraw consent at any time (without affecting the lawfulness of prior processing).
- Data portability
- Lodge a complaint with a data protection authority.
To exercise your rights, please contact us using the details below.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data and improve your experience. You can manage your cookie preferences via your browser settings.
12. International Data Transfers
As a global technology provider, your data may be transferred to and processed in countries outside your own, including India and other jurisdictions with different data protection laws. We take appropriate measures to ensure such transfers comply with applicable data protection requirements.
13. Children’s Privacy
Our services are intended for business users and not for children under 18 years of age. We do not knowingly collect personal information from children.
14. Updates to This Privacy Policy
SEESEC may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.
15. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Seesec Infotech Private Limited
Flat No C 604 Arvind CGHS Ltd, Plot No 9, Opposite School, Sector 19B Dwarka PO, Delhi, India, 110075
Email: contactus@seesec.io
Phone: +91 – 9220550666
16. Additional Disclosures for Specific Services
AI and Data Analytics
Our AI-driven services, including SMS Sense, Chat-A-Lot, Interactive Email, and Talk Track, operate with strict adherence to data privacy and security best practices. Data used for AI model training or analytics is anonymized and aggregated wherever possible to protect individual identities.
Cloud Services
When managing cloud environments or migrating data, we ensure compliance with cloud security standards and contractual data privacy obligations.
Thank you for trusting SEESEC with your information. We are committed to protecting your privacy while driving innovation and delivering outstanding technology solutions.